Last updated: October 25,2023
Welcome to TheMagicPotionCafe.com owned by The Magic Potion Cafe ("we," "us," our ", “its”, or The Magic Potion Cafe"). This Return & Refund Policy describes The Magic Potion Cafe’s process, policies and requirements for accepting returns and refunding orders / for dealing with cancellations.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or digital proof of purchase email.
To start a return, you can contact us at TheMagicPotionCafe@gmail.com. Please note that returns will need to be sent to the following address: 180 Main St. North, Markham, Ontario, Canada. If your return is accepted, we will not cover the cost of Shipping the return package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at TheMagicPotionCafe@gmail.com
Damages and issues:
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period:
If your products are being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags or labels, and in its original packaging. You’ll also need the receipt or digital proof of purchase email.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 8 business days have passed since we’ve approved your return, please contact us at TheMagicPotionCafe@gmail.com
Modifications to the Return & Refund Policy:
The Magic Potion Cafe may update or revise this Return & Refund Policy from time to time to comply with changes in applicable laws or our business practices. Any updates or revisions will be posted on this page, and the Effective Date will be modified accordingly.
Contact Us:
If you have any questions or concerns regarding this Return & Refund Policy, please contact us at:
Please note that this Return & Refund Policy does not constitute legal advice, and you should consult with legal counsel for specific questions regarding legal matters.
